Galicia, España

Privacy Policy

Data Protection Policy of GRUPO TIS AUDIOVISUAL S.L.

  1. Who is the person in charge of processing your data?

GRUPO TIS AUDIOVISUAL S.L. is responsible for the processing of the data concerning the different processes with respect to the management of our users, customers or suppliers. The company has its registered office at C/ Tuñas Bouzon 2, 4º IZQ – 27001 Lugo and its tax identification number is B27514405.

For the purposes of our data protection policy the contact email address is

  • What kind of information do we have about you and how did we get it?

The categories of personal data that GRUPO TIS AUDIOVISUAL S.L. deals with about its customers and suppliers are

  • Identification data
  • Postal or electronic addresses
  • Commercial information
  • Economic and transaction data
  • Data from legal files

We have obtained all the above-mentioned data either directly from you by sending a contact form or by submitting a commercial offer, contract proposal, etc. or through your company by providing us with the identification data and other information necessary to carry out the object of the contractual relationship between the parties. It will be your or your company’s obligation to provide us with updated data in case of modification.

  • For what purpose do we process your data?

At GRUPO TIS AUDIOVISUAL S.L. we process the data provided by interested parties in order to manage different activities derived from specific procedures carried out in the field of sales, after-sales service, supplier management, quality of services, etc. In this way, we will use your data to carry out some of the following actions:

  1. Sending the information you request through the contact form on our website or any other means of contacting our company,
  2. To provide both potential customers and our clients with offers of products and services of their interest, 
  3. Carry out the administrative, fiscal and accounting management of our clients and/or suppliers, 
  4. Carry out satisfaction surveys, market studies, etc. in order to be able to offer you the most suitable offers and an optimised quality of service, etc.   
  • How long will we keep your data? 

The personal data relating to individuals linked to potential clients, customers and suppliers that GRUPO TIS AUDIOVISUAL S.L. collects through the different contact and/or information collection forms will be kept as long as their deletion is not requested by the interested party. The data provided by our customers and suppliers will be kept as long as the commercial relationship between the parties is maintained, respecting in any case the minimum legal periods of conservation according to the subject matter.

In any case GRUPO TIS AUDIOVISUAL S.L. will store your personal data for as long as is reasonably necessary taking into account our needs to respond to issues or problems, make improvements, activate new services and meet the requirements of applicable law. This means that we may keep your personal data for a reasonable period of time even after you have stopped using our products or have stopped using this website. After this period, your personal data will be deleted from all  GRUPO TIS AUDIOVISUAL S.L.

  • What is the basis of legitimacy for the processing of your data?

Depending on the type of data processing, the basis for the legitimacy of such processing is summarised below:

Accounting Management: management of invoicing with customers and/or suppliersMaintenance, development and control of the contractual relationship between the parties
Tax management: application of deductions, allowances, etc.Maintenance, development and control of the contractual relationship between the parties; Compliance with legal obligations
Administrative management: logistics management, warehouse, customer deliveries, goods receipt, etc.Maintenance, development and control of the contractual relationship between the parties
Management of legal files: Procurement services.Maintenance, development and control of the contractual relationship between the parties

As for the referenced basis of legitimacy, you are obliged to provide the personal data. If you do not provide your personal data, your contract cannot be executed, nor can you comply with the legal obligations or those derived from the public authorities.

  • To which recipients will your data be communicated?

 GRUPO TIS AUDIOVISUAL S.L. will never share your personal details with any third party company that intends to use them in its direct marketing actions, except in the case that you have expressly authorised us to do so.

We inform you that we may provide your personal data to Public Administration bodies and competent authorities in those cases where GRUPO TIS AUDIOVISUAL S.L. receives a legal requirement from those authorities or in those cases where, acting in good faith, we consider that such action is reasonably necessary to comply with a legal process; to answer any claim or legal demand; or to protect the rights of GRUPO TIS AUDIOVISUAL S.L. or its customers and the public in general.

  • What are your rights as an affected or interested party? 

Any person has the right to obtain confirmation as to whether or not GRUPO TIS AUDIOVISUAL S.L. is processing personal data concerning them. 

In particular, data subjects may request the right of access to their personal data and receive it in a common format and machine-readable if the processing is carried out by electronic means (right of portability).

Data subjects may also request the right to have inaccurate data corrected or, where appropriate, to have them deleted where, among other things, the data are no longer necessary for the purposes for which they were collected. 

Additionally, in certain circumstances, data subjects may request that the processing of their data be restricted, or in certain circumstances and on grounds relating to their particular situation, data subjects may exercise their right to object to the processing of their data. GRUPO TIS AUDIOVISUAL S.L. will stop processing the data, except for legitimate and compelling reasons, or the exercise or defence of possible claims or in those exceptions established in the applicable regulations.

We also inform you that you have the right to withdraw your consent given at any time, without this affecting the lawfulness of the processing based on the consent given prior to its withdrawal.

Likewise, the User is informed that at any time they can exercise the aforementioned rights by writing to us using the contact details that appear in Section 1, ‘Data Protection and Privacy Policy’ of this GRUPO TIS AUDIOVISUAL S.L. policy. attaching a copy of your I.D.  You will also have the right to file a complaint with the Spanish Data Protection Agency, especially when you have not been satisfied with the exercise of your rights.

Spanish Data Protection Agency.

C/ Jorge Juan, 6

28001 – Madrid

Tel. 901100099 / 912663517

  • Data protection of website users.

In accordance with the current Regulation (EU) 2016/679, GRUPO TIS AUDIOVISUAL S.L. informs that the personal data of the website’s Users will be treated for the processing activity indicated in each data collection form of our website by GRUPO TIS AUDIOVISUAL S.L. . Such processing of your data will be covered by your own consent.  By clicking on the “SEND” button, the User consents to the processing of his/her data by GRUPO TIS AUDIOVISUAL S.L..

Likewise, we inform you that unless you are legally obliged or have given your express consent, GRUPO TIS AUDIOVISUAL S.L. will not pass on your details to third parties. (In case of transfer inform which data and to whom will be transferred) 

Likewise, the User is informed that at any time he/she can exercise the rights of access, rectification or suppression of data, as well as other rights recognized in this document and regulated in the Regulation (EU) 2016/679 , notifying it to GRUPO TIS AUDIOVISUAL S.L. in C/ Tuñas Bouzon 2, 4º IZQ – 27001 Lugo, e-mail: lopd

On the other hand, in accordance with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, GRUPO TIS AUDIOVISUAL S.L. undertakes not to send advertising via e-mail without first obtaining the express authorisation of the recipient. The User may oppose the sending of advertising by checking the corresponding box.

  • Other information of interest about our privacy policy

9.1                Security Measures

GRUPO TIS AUDIOVISUAL S.L. adopts the security levels required by the European and Spanish regulations in force regarding data protection, taking into account the state of the art, the application costs and the nature, scope, context and purposes of the described processing, as well as the risks of variable probability and seriousness for your rights and freedoms as a person.

9.2                Processing of data of minors

Under the RGPD UE 679/2016 and RD 1720/2007, minors over 14 years old can give their consent to the contracting of information society services, such as the registration in a forum, the filling in of a contact form, etc. However, it will be GRUPO TIS AUDIOVISUAL S.L.’s responsibility to verify the veracity of the age indicated by the minor.

For the treatment of data from minors under 14 years of age, such data collection will always be carried out with the express consent of the parents or legal guardians. 

9.3                Changes to our Data Protection and Privacy Policy

From timeto time, GRUPO TIS AUDIOVISUAL S.L. may make modifications and corrections in this section of the Data Protection Policy for Users, customers and suppliers. Please check this section regularly to see what changes may have occurred and how they may affect you.

9.4 Why is it necessary to accept this Data Protection and Privacy Policy?

This section of the Data Protection Policy for Users, customers and suppliers provides you, in an easily accessible way, with all the necessary information so that you can find out the type of data that GRUPO TIS AUDIOVISUAL S.L. keeps on its potential customers, customers and/or suppliers, the purposes pursued, the rights that the data protection regulations recognise you as an affected person and the way in which you can exercise these rights. Therefore, by deliberately sending your personal data through our means of contact and/or by initiating a business relationship with our company, we consider that you acknowledge and accept the processing of your personal data as described in this policy. This personal information will only be used for the purposes for which you have provided it to us or certain national or regional regulations enable us to do so. 

In any case, we must warn you that a refusal on your part to provide us with certain requested information could hinder the development of the contractual relationship between the parties with possible serious consequences when providing the various services contemplated in the commercial contract concluded with the contracting party.

If you have any questions regarding this Data Protection Policy for Potential Customers, Clients and Suppliers of GRUPO TIS AUDIOVISUAL S.L. If you have any questions, please contact the company using the address given in the first section ‘Treatment Manager’ and we will be happy to assist you and answer any additional questions you may have.

  1. Applicable legislation

These Conditions will be governed at all times by the provisions of Spanish and European legislation on the protection of personal data and privacy.